Cookie Policy

How we use cookies and tracking technologies

Last updated: September 5, 2025

1. What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and improving site functionality.

2. Types of Cookies We Use

Necessary Cookies

These cookies are essential for the website to function properly. They cannot be switched off in our systems.

  • Session cookies for login functionality
  • Security cookies to prevent fraud
  • Load balancing cookies
  • Cookie consent preferences

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

  • Page view tracking
  • User behavior analysis
  • Performance monitoring
  • Error tracking

Marketing Cookies

These cookies are used to deliver personalized advertisements and track the effectiveness of our marketing campaigns.

  • Targeted advertising
  • Social media integration
  • Marketing campaign tracking
  • Customer journey analysis

3. Third-Party Cookies

We may allow trusted third-party services to place cookies on your device. These include:

  • Social media platforms (for sharing functionality)
  • Payment processors (for secure transactions)
  • Analytics providers (for website performance)
  • Customer support tools (for chat functionality)

4. Cookie Duration

We use both session cookies (deleted when you close your browser) and persistent cookies (stored for a specific period).

Cookie Retention Periods:

  • Session cookies: Until browser is closed
  • Preference cookies: 12 months
  • Analytics cookies: 24 months
  • Marketing cookies: 12 months

5. Managing Your Cookie Preferences

You can control and manage cookies in several ways:

Cookie Banner

When you first visit our site, you'll see a cookie banner where you can choose to accept all cookies, only necessary cookies, or customize your settings.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • Delete all cookies
  • Block cookies from specific sites
  • Block third-party cookies
  • Delete cookies when you close the browser

6. Impact of Blocking Cookies

If you choose to block or delete cookies, some parts of our website may not work properly:

  • Login functionality may be affected
  • Your preferences won't be remembered
  • Some features may not work correctly
  • Website performance may be reduced

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. The updated version will be indicated by an updated "Last updated" date.

8. Contact Us

If you have questions about our use of cookies, please contact us at:

  • Email: [email protected]
  • Phone: +44(0)9701 329547
  • Address: 047 Jason Ferry, South Soniamouth BS8 4UR, United Kingdom